When you’ve just been in a car accident, your first instinct might be to call your insurance company. It’s what we’ve all been taught. But when the accident wasn’t your fault, there’s a better first call to make: Shield Accident Management.
Calling Shield first, before your own insurer, could save you time, stress, and a lot of money. Here in Northern Ireland, we’re redefining what it means to bring calm to collisions and that starts the moment you pick up the phone.
Why Not Just Call My Insurer?
It seems logical, right? You pay your insurance company to look after you when things go wrong. But if the accident wasn’t your fault, going through your insurer can still mean paying your excess, risking your no-claims bonus, and dealing with frustrating delays. And that’s before you even get to the part where you’re without a car.
What most people don’t realise is that your insurer may send you to their chosen garage, provide a replacement car that doesn’t suit your needs (if at all), and then leave you chasing updates. Meanwhile, the cost of all this may end up partially on your shoulders. Not ideal.
Even worse, you might get pressured into settling your claim quickly, possibly for less than you deserve. Insurers work to their own interests, Shield works for yours.
Shield: The Smarter First Call
Shield Accident Management is your local partner in getting life back on track after a non-fault collision. We’re based right here in Moy, Co. Tyrone, and we cover all of Northern Ireland with round-the-clock support.
We handle vehicle recovery, repairs, like-for-like replacement vehicles (yes, including taxis and vans), legal support, and all the wrangling with insurance companies. The best part? It won’t cost you a penny. We recover all our costs from the third-party insurer.
With Shield, you keep your no-claims bonus safe, avoid paying excess fees, and get back on the road with minimum fuss. That’s real accident management NI style.
We pride ourselves on being calm, compassionate, and competent. That means speaking to real people, getting updates you can understand, and receiving support that doesn’t stop until your case is closed and you’re fully back on your feet.
Common Misconceptions
“But my insurer told me I had to go through them.”
You don’t. If the accident wasn’t your fault, you are entitled to choose who manages your claim. Your insurance company might not tell you that.
“Won’t it complicate things if I use Shield?”
Not at all. We make it simpler. We deal directly with the other party’s insurer and keep you updated every step of the way. In fact, most of our customers find the whole process easier.
“What if I already spoke to my insurer?”
You can still call us. Even if the ball is rolling with your insurance, we can often take over and make things smoother. Our team is used to jumping in at various stages.
What Shield Actually Does For You
From the minute you call us, we put your needs first:
- 24/7 Vehicle Recovery: We get your vehicle off the road safely and quickly, no matter where in Northern Ireland the accident happened.
- Repairs at Approved Garages: We work with trusted garages, but if you have a preferred repairer, we’ll make it happen.
- Replacement Vehicles: From standard cars to PSV taxis, 4x4s, commercial vans, and learner vehicles – you’ll get what suits your life.
- Insurance Liaison: No more back-and-forths with insurers. We manage the claim, direct charges to the third-party insurer, and update you regularly.
- Legal Help with No Hidden Costs: Our partners at P. Haughey & Co. handle any legal aspects, including injury claims, and arrange private scans or physio if needed.
Real Life Example: Tom the Taxi Driver
Tom, a Belfast taxi driver, was sideswiped while picking up a passenger. His cab was his livelihood, and he couldn’t afford to be off the road for days.
Instead of calling his insurer, Tom rang Shield. Within 24 hours, he had a PSV-approved replacement vehicle delivered to his door. His damaged taxi was collected, taken for repairs, and Tom continued earning without missing a beat.
That’s the kind of accident management NI drivers need: quick, compassionate, and business-savvy.
The Shield App: Don’t Leave Home Without It
Free to download on iOS and Android, the Shield app lets you:
- Log accident details instantly
- Upload images and location data
- Contact us 24/7 for assistance
- Access guidance on what to do next
It’s your accident management NI toolkit, right in your pocket. We even run monthly competitions for users, because who says road safety can’t have rewards?
What to Do After a Crash (In the Right Order)
- Stay safe and check for injuries
- Exchange details with the other driver
- Take photos of the scene and damage
- Gather witness information if possible
- Call Shield first: 0800 066 2909
These steps could make all the difference when it comes to your claim, your vehicle, and your peace of mind.
Still Not Sure? Here Are the Benefits of Calling Shield First
- No cost to you: Our fees come from the third-party insurer.
- Protect your no-claims bonus: No unnecessary hits to your insurance record.
- Like-for-like replacements: From vans to motorbikes to taxis, we’ve got it.
- Faster process: We streamline everything from recovery to repair.
- Medical help if needed: Fast-tracked treatment with private providers.
- Clear communication: We explain everything without the jargon.
Why Take the Long Road?
Car accidents are stressful enough without the added hassle of dealing with insurers, chasing updates, or being left without a suitable vehicle. Shield is here to do things differently. We bring experience, expertise, and a very friendly hedgehog to the table.
We’re proud to be part of the growing movement for smarter accident management NI-wide. Next time you’re in a bump (and we hope it never happens), remember this: Call Shield first. We bring calm to collisions.
Need Help Now?
Download the Shield App, visit Shield Accident Management, or call us 24/7 on 0800 066 2909.
We’re local. We’re free. We’re here when you need us.