Job Title: Office Administrator
Location: Moy
Hours of work: Monday to Friday 9am – 5pm
Contract: Permanent
Scope of Role:
You will oversee the general day to day administration. You will be tasked with making sure all client files are populated and up to date as well as generating and prepping invoices for our accounts team. You will also be responsible for general banking and reconciliation tasks along with various elements of customer service including working with the fleet and claims teams.
Key Responsibilities:
Day to Day administration.
Ensure all client files are up to date at all times.
Add and prepare invoices.
Carry out bank reconciliations and assist with any invoicing queries.
Manage company correspondence, including phone calls, emails, letters and packages.
Organise meetings, schedule appointments & maintain correspondence with clients and referrers.
Creation and maintenance of client files, both manual and online.
Perform data entry roles, including updating records and databases for personnel, financial and client information.
Manage inventory of office supplies, including stationery and multimedia equipment to ensure smooth office operations
Work closely with other teams to ensure a good team spirit in delivering company objectives.
Liaise with Clients & Insurers in relation to replacement vehicles
Person Specification:
Qualification: Minimum of 5 GCSE’s A – C including Maths and English
Full UK driving licence.
Experience & Knowledge:
A minimum of 1 years’ experience in a similar role.
Excellent written & oral/face to face communication skills employed at all levels.
Strong IT skills including proficiency in PowerPoint, Word & Excel.
Experience of using Xero Accounting Software or Case Management Systems.
Abilities & Skills
Excellent written and verbal communication skills.
Strong attention to detail.
Problem solving and creative thinking skills.
Ability to multi-task and take initiative.
Excellent time management and prioritisation abilities.
The Office Administrator will work closely with the administrative team to support the delivery of comprehensive accident management services to our introducers and customers across Northern Ireland. The successful individual will be responsible for managing their own workload and providing high-level professional assistance throughout the administrative lifecycle of each claim.
Shield Accident Management prides itself on delivering industry-leading solutions, and we are seeking a dedicated professional who shares our commitment to excellence. We offer a dynamic workplace environment that values fresh perspectives and encourages innovative ideas that contribute to our collective growth.
For further details regarding this role and our organization, please visit our website at shieldaccidentmanagement.com.
Interested candidates should submit their CV to stephen@shieldaccidentmanagement.com with the subject line “Careers at Shield.”